Who we are
Bsmart Agency LLC (“Bsmart Agency,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, customers, registered users, publishers, and other individuals who interact with our website and services.
This Privacy Policy explains how Bsmart Agency LLC collects, uses, stores, shares, and protects personal information when you visit or use:
Our services include digital marketing, SEO, link building, guest post and publisher opportunities, SEO audits, local SEO, GEO/AEO services, content-related services, and related digital marketing solutions.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Data Controller
The entity responsible for the processing of personal information described in this Privacy Policy is:
Bsmart Agency LLC
Website: https://bsmart-agency.com
Business activity: Digital marketing, SEO, link building, marketing consulting, and related services.
Responsible business contact: Zakaria Lamraoui
Email: [email protected]
Marketing email: [email protected]
Telephone: +44 7403 605674
For privacy-related questions or requests, please contact:
2. Information We Collect
The information we collect depends on how you interact with our website.
2.1 Information You Provide
You may provide information when you:
- Contact us
- Request information or a quotation
- Create an account
- Place an order
- Purchase a service
- Subscribe to communications
- Submit a form
- Communicate with our support team
- Participate in a guest post or publisher transaction
- Provide information necessary to deliver a service
This information may include:
- Full name
- Email address
- Telephone number
- Company or organization name
- Billing information
- Billing address
- Account username
- Password information in encrypted or otherwise protected form
- Order information
- Service requirements
- Website URLs
- SEO campaign information
- Communications with us
- Other information you voluntarily provide
3. Account Information
If you create an account on Bsmart Agency, we may collect information necessary to create and maintain your account, including:
- Name
- Email address
- Username
- Account preferences
- Order history
- Saved information
- Account activity
- Information you voluntarily add to your profile
Passwords are intended to be stored using appropriate security mechanisms and should not be accessible to us in readable form.
You are responsible for maintaining the confidentiality of your account credentials.
4. Order and Transaction Information
When you purchase products or services through our website, we may collect and retain information associated with the transaction, including:
- Order number
- Products or services purchased
- Order date
- Transaction amount
- Currency
- Billing information
- Payment status
- Invoice information
- Service-delivery information
- Refund information where applicable
We do not intentionally store complete payment-card numbers or card security codes on our own website servers.
Payments may be processed by third-party payment providers, including PayPal or other payment processors made available through our checkout.
Those providers process payment information according to their own terms and privacy policies.
5. Guest Post Marketplace and Publisher Services
Bsmart Agency may provide a marketplace or directory through which users can discover and compare websites and publishing opportunities.
Marketplace information may include:
- Publisher website information
- Website categories
- Niche
- Country
- Language
- SEO metrics
- Traffic-related information
- Pricing information
- Publishing requirements
- User selections
- Order information
- Service-delivery information
When necessary to fulfill an order, we may share relevant customer or order information with a publisher, website owner, or service provider involved in delivering the requested service.
We only intend to provide information reasonably necessary to fulfill the relevant transaction or service.
6. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Approximate location derived from IP address
- Website interactions
- Security and diagnostic information
We may use this information to operate, secure, analyze, maintain, and improve our website and services.
7. Cookies
Bsmart Agency may use cookies and similar technologies.
Cookies may be used for:
- Essential website functionality
- Login and authentication
- Shopping-cart functionality
- Account functionality
- Security
- User preferences
- Analytics
- Website performance
- Marketing, where applicable
Some cookies may be placed by third-party service providers.
You can control or restrict cookies through your browser settings and, where applicable, our cookie-consent controls.
Disabling certain cookies may affect the functionality of parts of our website.
8. How We Use Personal Information
We may use personal information for the following purposes.
Providing services
We may use information to:
- Provide requested services
- Process orders
- Deliver guest post and SEO services
- Manage publisher transactions
- Communicate with customers
- Provide customer support
- Respond to inquiries
- Provide quotations
Account management
We may use information to:
- Create and manage accounts
- Authenticate users
- Maintain account security
- Process orders
- Maintain order histories
- Provide account-related services
Payments
We may use information to:
- Process transactions
- Verify payment status
- Issue invoices
- Process refunds
- Prevent fraudulent transactions
- Maintain financial and accounting records
Security
We may process information to:
- Detect suspicious activity
- Prevent fraud
- Protect our website
- Prevent unauthorized access
- Investigate security incidents
- Enforce our Terms and Conditions
- Protect our legal rights
Analytics and improvement
We may use technical and usage information to understand how visitors use our website and to improve our services, website performance, usability, and security.
Communications and marketing
Where permitted by applicable law, we may send information about our services, products, offers, or updates.
Where consent is required, we will obtain the appropriate consent before sending marketing communications.
You can unsubscribe from marketing communications at any time.
9. Legal Bases for Processing
Where applicable data-protection laws such as the EU GDPR or UK GDPR apply, we process personal information using one or more lawful bases.
These may include:
Contract
We may process information where necessary to provide a service you have requested or to perform a contract with you.
Legal obligation
We may process information where necessary to comply with applicable legal, tax, accounting, regulatory, or other obligations.
Legitimate interests
We may process information where necessary for legitimate business purposes, provided those interests do not override applicable individual rights.
Examples may include:
- Website security
- Fraud prevention
- Customer support
- Business administration
- Service improvement
- Protecting legal rights
- Maintaining appropriate business records
Consent
Where required by applicable law, we may rely on your consent for particular processing activities.
You may withdraw consent at any time where processing is based on consent.
10. Payment Providers
Our website may use third-party payment processors.
Depending on the payment method available at checkout, these providers may include PayPal or other payment service providers.
Payment providers may process information necessary to:
- Authorize payments
- Complete transactions
- Prevent fraud
- Verify transactions
- Provide payment services
- Comply with applicable financial and regulatory requirements
Payment providers operate independently and may have their own privacy policies and terms.
We recommend reviewing the privacy policy of the payment provider used for your transaction.
11. WooCommerce
Our website may use WooCommerce to provide e-commerce and order-management functionality.
When you place an order, information necessary to process and fulfill the order may be collected and stored by our website and supporting service providers.
This may include:
- Customer information
- Billing information
- Order details
- Purchased services
- Transaction status
- Customer account information
We use this information to process orders, provide services, maintain records, provide customer support, and comply with applicable legal obligations.
12. Third-Party Service Providers
We may use trusted third-party service providers to operate our business and website.
These may include providers of:
- Website hosting
- Cloud infrastructure
- Payment processing
- Email services
- Customer communications
- Website security
- Analytics
- Website performance
- Accounting
- Technical support
- Service fulfillment
Where appropriate, we expect service providers handling personal information on our behalf to use appropriate security measures and process information only for legitimate purposes.
13. When We Share Information
We may share personal information where reasonably necessary with:
- Payment processors
- Website hosting providers
- Cloud-service providers
- Email providers
- Security providers
- Analytics providers
- Accounting and professional advisers
- Customer-support providers
- Publishers and websites involved in fulfilling an order
- Other service providers necessary to provide requested services
- Government authorities or regulators where legally required
We do not sell personal information as a general business practice.
We do not share personal information with third parties for purposes unrelated to the service or business purpose for which it was collected unless permitted or required by applicable law.
14. International Data Transfers
Bsmart Agency may work with customers, publishers, contractors, technology providers, and service providers located in different countries.
As a result, personal information may be processed or stored outside the country in which you live.
Where applicable law requires safeguards for international transfers of personal information, we will use an appropriate legally recognized transfer mechanism.
Depending on the circumstances, this may include:
- An adequacy decision
- Standard contractual clauses
- Other legally recognized safeguards
15. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- The nature of the information
- The purpose for which it was collected
- The duration of our business relationship
- Accounting requirements
- Tax requirements
- Legal obligations
- Fraud-prevention requirements
- Security requirements
- Dispute resolution
- The establishment or defense of legal claims
When information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.
16. Data Security
We take reasonable technical and organizational measures designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
Security measures may include:
- HTTPS encryption
- Authentication controls
- Access restrictions
- Security monitoring
- Software updates
- Backups
- Restricted administrative access
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
17. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion
- Right to request restriction of processing
- Right to object to certain processing
- Right to data portability
- Right to withdraw consent
- Right to object to direct marketing
- Right to lodge a complaint with an applicable data-protection authority
These rights may be subject to legal conditions and exceptions.
For example, we may need to retain certain information to comply with legal obligations or establish, exercise, or defend legal claims.
18. Exercising Your Privacy Rights
To submit a privacy request, contact:
Please describe your request clearly and provide sufficient information for us to identify the relevant account or information.
We may request reasonable information to verify your identity before completing certain requests.
We will respond within the period required by applicable law.
19. Marketing Communications
Where permitted by applicable law, Bsmart Agency may send marketing communications concerning our services, products, offers, or updates.
You can unsubscribe from marketing communications at any time by:
- Using the unsubscribe link in the relevant communication; or
- Contacting us at [email protected].
Unsubscribing from marketing communications does not necessarily stop essential transactional or account-related communications.
20. Third-Party Websites
Our website may contain links to third-party websites.
Third-party websites operate independently from Bsmart Agency and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
21. Children’s Privacy
Our services are intended primarily for businesses and general audiences.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.
22. Automated Processing
We may use automated technologies for limited purposes such as:
- Security
- Fraud detection
- Spam prevention
- Website analytics
- Performance monitoring
- Personalization
We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals unless permitted by applicable law and appropriate safeguards are in place.
23. Data Breaches
If we become aware of a personal-data breach affecting information under our control, we will assess the incident and take appropriate steps in accordance with applicable law.
Where legally required, we may notify relevant authorities and affected individuals.
24. Complaints
If you have concerns about how we process your personal information, please contact us first:
We will make reasonable efforts to investigate and address your concern.
Depending on your location, you may also have the right to lodge a complaint with the relevant data-protection supervisory authority.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our services
- Website functionality
- Technology
- Business operations
- Applicable laws
- Privacy practices
When we make material changes, we may update the effective date and, where appropriate, provide additional notice.
We recommend reviewing this Privacy Policy periodically.
26. Contact Us
If you have questions about this Privacy Policy or how Bsmart Agency processes personal information, please contact us:
Bsmart Agency LLC
Website: https://bsmart-agency.com
Privacy inquiries: [email protected]
Marketing inquiries: [email protected]
Telephone: +44 7403 605674
Responsible business contact: Zakaria Lamraoui
Business activity: Digital marketing, SEO, link building, marketing consulting, guest post and related digital marketing services.
Effective Date: January 13, 2025